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    Set up AI governance

    AI Governance Framework

    The AI Governance Framework for marketing organises control in six areas: policy, roles, data, disclosure, risk tiers and review, so that AI use is safe, legal, on brand and auditable.

    The model

    1. Policy
    2. Roles
    3. Data
    4. Disclosure
    5. Risk tiers
    6. Review

    Developed by Markaigen · Updated

    What each part means

    Policy
    Which AI tools may be used, for what, and what is never allowed, written in one page everyone can find.
    Roles
    Who owns each AI workflow, who approves output, and who can stop it.
    Data
    What data may enter which tool, under which agreement, and how long logs are kept.
    Disclosure
    When and how AI-generated content is labelled, in line with the EU AI Act and platform rules.
    Risk tiers
    A simple scale that sets the level of review for each use case by its error cost and exposure.
    Review
    The cadence for checking outputs, logs, incidents and the policy itself.

    How to use it

    1. Start with the ten-point check; close the gaps that touch customers or personal data first.
    2. Keep governance proportional: a short policy that people use beats a long one they ignore.
    3. Review the framework after every incident and at least twice a year.

    Check your governance gaps

    Ten controls, three answers each. The result shows your coverage and the gaps to close first.

    Policy: a written AI use policy exists and the team knows where it is.
    Roles: every AI workflow has a named owner and an approver.
    Data: it is clear which data may go into which tool, with processing agreements.
    Disclosure: rules say when AI content is labelled and how.
    Risk tiers: use cases are classified by error cost and exposure.
    Review: outputs and logs are checked on a fixed cadence.
    Training: users completed AI literacy training.
    Logging: AI outputs and approvals are recorded.
    Incidents: there is a way to report and handle AI mistakes.
    Switch-off: every automation can be paused by its owner.

    Answers are saved in this browser so you can return to them.

    Download or e-mail this framework

    Get a branded PDF or Word document, with your answers or as an empty template to fill in.

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